Big Daddy Casino Terms and Conditions
These Terms and Conditions set out the rules that apply to your use of Big Daddy’s online services and describe the relationship between us and our users. We operate the platform to provide account access, gaming and related services; by registering or using the site you accept these terms and any additional terms that apply to specific products, promotions or features.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Do not share your login credentials and notify us immediately if you suspect unauthorised access. We may require identity checks at any time and may suspend or close accounts where verification is incomplete, information is false, or there is suspected fraud or abuse. You must comply with any limits we set on deposits, bets or withdrawals.
Eligibility requirements
To use our services you must be legally permitted to gamble in your jurisdiction and able to form binding contracts. We will not accept registrations from persons in locations where our services are prohibited. We may refuse or close accounts where eligibility cannot be confirmed or where local law prevents participation.
Acceptable platform use
You must not use the platform for unlawful purposes or for actions that interfere with normal operation. Prohibited activity includes collusion, use of bots or unauthorised software, multiple accounts used to circumvent limits, money laundering, or chargeback fraud. We may take action - including reversing transactions, withholding funds and closing accounts - where you breach these rules.
General bonus and promotion rules
Promotions and bonuses are subject to separate terms which form part of these Terms and Conditions. Offers may carry wagering requirements, game restrictions, minimum deposits, expiry dates and other conditions. We reserve the right to withdraw or amend promotions and to refuse bonus awards where we suspect abuse, error or ineligibility.
Deposits and withdrawals
Payments must be made from accounts in your name and are subject to verification checks. We may require additional documentation before processing withdrawals. Processing times and available methods vary depending on the chosen payment method; any fees applied by payment providers are the responsibility of the user unless stated otherwise. We reserve the right to apply deposit, loss or withdrawal limits to manage risk or comply with legal obligations.
Responsible gambling
We support responsible play and may offer tools such as deposit limits, time-outs and self-exclusion. If you are concerned about your gambling you should stop using your account and contact our support team. For independent help in Great Britain you can contact national gambling helplines - England and Scotland: 0808 8020 133, Wales: 0808 2819 265. For account assistance contact [email protected].
Dispute resolution
If you have a dispute you should contact our support team and provide relevant details and evidence. We will review and respond to complaints in line with our internal procedures. If a complaint remains unresolved you may seek independent advice about further options available to you under applicable law.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Material changes will be notified by posting revised terms on the site or by other communication. Continued use after changes are published constitutes acceptance of the updated terms. Please check this page regularly to stay informed.